Shipping & Delivery Policy

Last updated: July 8, 2026

Welcome to Vedic Botanica (operated by NAMAJ KREATION). We are committed to delivering our natural, eco-friendly wellness products (Gaudhoopam, Sambrani cups, Hawan products, and Ayurvedic essentials) safely and efficiently right to your doorstep.

1. Shipping Coverage & Locations

We currently ship our products all across **India**, covering most pin codes. If your delivery address is in a remote location or area not serviced by our courier partners, our support team will contact you to arrange an alternative delivery solution.

2. Order Processing & Dispatch Time

All orders are processed and prepared for shipping within 1 to 2 business days after receiving order confirmation and payment. Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Timelines

Our standard delivery timeline once dispatched is:

• Metro Cities: 2 to 4 business days.
• Rest of India: 4 to 7 business days.
• Remote Locations: 7 to 10 business days.

*Note: Delivery times may be affected by bad weather, holidays, or administrative disruptions beyond our control.

4. Shipping & Delivery Charges

Shipping rates are calculated based on weight, dimensions, and the destination of the package. Any applicable shipping fees will be clearly displayed in your cart and summarized at the checkout screen before you finalize your payment.

5. Shipment Tracking

Once your order has been dispatched, we will send you a shipment confirmation email or SMS containing a **Tracking Number** and a link to trace your package online. You can use this to monitor the status and estimated delivery time of your package.

6. Lost or Damaged Shipments

In the rare event that a package is lost in transit or is delivered in a heavily damaged state, please contact us immediately at info@vedicbotanica.com or call us at +91 96670 91050. We will work with the logistics partner to resolve the issue or dispatch a replacement order to you as soon as possible.

7. Contact Information

If you have any questions or queries regarding the shipping of your products, please reach out to us:

• Entity Name: NAMAJ KREATION
• Brand Name: Vedic Botanica
• Email: info@vedicbotanica.com / contact@vedicbotanica.com
• Phone: +91 96670 91050
• Office Address: B8/ 44, Sector-15, Rohini, New Delhi - 110089